Case Studies and Best Practices

Methods to Map Customer Journeys For Any Product Using 3 Product Management Examples

When Should You Ditch The Funnel And Jobs To Be Done? What Should You Do Instead?

Mastering B2B Customer Experience: A Candid Talk with Jeff Lee, CX Manager

Uncover The Meaning Of B2B CX. Address Blind Spots In Stakeholders Management.

How To Successfully Communicate With Your B2B Customers In 5 Steps

Battle-Tested Playbook To Announce Your B2B SaaS Feature

Revisiting a 2D Simplification of B2C Acquisition Channels

Social Media? AdWords? Free Samples? My takeaway was that simplification was valuable to view the options, but we need more details to make

16 Research-Backed Tips To Boost The Adoption Of Your Chrome Extension

Applying Psychology, copywriting, and ASO principles to Chrome App Store

How to Multiply Your Organic Traffic by following Emilia’s Content Operations playbook

How to create 100+ relevant blogs each month? Emilia Korczynska, Author of Content Operations, explains the process and people required.

How to Use Metrics and Signals to Track Customer Experience

Be a Nimble Product Manager by Using Leading Indicators, Based on Real-World Product Management Experience

How to Measure Customer Experience by Merging Product Analytics, Surveys, and Interviews

3 Ways to Know your Customers Based on Real-World Product Management Experience

5 customer-friendly ways small businesses can make more money

Improve your customer acquisition to increase your revenue in these 5 ways, based on surveying 59 businesses related to real estate

How to Visualize Customer Behavior and Change it - Part 9

Create a customer behavior diagram, look at different touchpoints, and conclusion. Part 9 of understanding customer behavior.