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B2B Webinar Wisdom And Benchmarks

Research And Visuals Of Webinar Statistics For Registrations, Attendance, And Sales.


We worked with a client on hosting webinars. During this project, we researched benchmarks and spoke to industry experts.

Have you ever wondered if hosting a webinar is worth your time? Can a webinar help you meet your marketing or sales goals?

B2B marketers consider webinars as a powerful tool to convert prospects into leads or customers. But, how effective are webinars? Will it suit your business?

In this post, you’ll find:

  • Benchmarks on webinars and visuals of the benchmarks.

  • Findings on using email marketing to promote your webinar.

  • Case studies and examples of events as marketing.

Grid of webinar attendees overlaid with a 3D funnel illustration.
Grid of webinar attendees overlaid with a 3D funnel illustration.

Here is a related post on conducting user research on webinars: Learnings From Talking To 100s Of Webinar Attendees.


The Webinar-To-Purchase Conversion Funnel

In this post, we cover research on the webinar funnel. The funnel shows that 0.015% of your audience will convert into paying customers. We created this funnel by compiling the statistics from platforms like Zippia, Campaign Monitor, and expert blogs. We talked to industry experts like Sonya Waitman, Principal Consultant at Chilco Strategies. We took the findings and structured and visualized them to make it easier for you to use this for your decisions.

Webinar to customer funnel for benchmarks.
Webinar to customer funnel for benchmarks.

Use Email To Maximize Webinar Registrations

Marketing email is the most popular and successful way to get people to register for webinars. 57% of registrations come from email. 

Usually, the email will redirect a user to the webinar page. About 2.5% of email recipients follow the call to action in the email. 51% of users who land on the webinar page will register for it.

Split of registrations by email vs other channels.
Split of registrations by email vs other channels.

But, not everyone does well with email marketing. An example from our research:

A $2.5B software company acquired a SaaS company. They emailed their huge email list about their first webinar. Out of 3,500,000 users, 4,000 signed up. That's a 0.1% sign-up conversion rate. They continued emailing the same user base. They got fewer than 0.1% of users signing up for later webinars.

You can drive attendees to your webinar in two ways:

  • Promote your event to prospects to convert them to registrants.

  • Remind registrants to attend.

Timeline Of 1 Month To Promote Your Webinar

When to promote your Webinar:

  • Start one month before the webinar.

  • 60% of sign-ups happen in the last week.

  • 25% sign up on the day of the webinar.

sign-ups distribution over time.
sign-ups distribution over time.

40% Webinar Attendance Rates After Reminders

Getting the registrants to attend your webinar requires a lot of registrant reminders. Here’s the schedule to send reminders:

  • Send reminders 2 weeks in advance,

  • Reminder 1 week in advance,

  • Reminder the day before, and

  • Reminder on the day of the webinar.

40-44% of those who sign up (RSVP) will attend your webinar.

Email reminders to registrants to retain them as webinar attendees.
Email reminders to registrants to retain them as webinar attendees.

Sources: Hubspot blog and Zippia.


Live Vs Replay: 40% Will Watch A Webinar Replay

33-47% of views happen after the live event.

Split of live and replay webinar viewers.
Split of live and replay webinar viewers.

40% Conversion Rate From Attendees To Leads

20-40% of B2C webinar attendees will become (MQL) qualified leads. That’s 73% for B2B webinars.

15% of your webinar attendees will make purchases sometime later.

If 15% of attendees become customers and 30% (or 73%) of attendees become leads, then the conversion from leads to sales for this cohort of prospects is 38%.

Conversion rates of webinar attendees to leads or customers.
Conversion rates of webinar attendees to leads or customers.

Source: Zippia

Things for future posts:

  • Should you host a webinar for your product?

  • How to improve your conversion rates from audience to attendees?


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