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SPARK CREATIVE TECHNOLOGIES

Get And Retain Customer for B2B SaaS

customer acquisition and revenue increase illustration

Customer Acquisition For B2B SaaS

Content marketing strategy from a decade in B2B tech, including from Cisco and Twilio,
across San Francisco and Dublin.

Read Case Studies

Customer Journey Map

customer experience dashboard sample

"Data wizard" "Structured approach" "Customer-obsessed"

Are you a freemium B2B SaaS product looking to grow your revenue? We can help.

We use a refined 3-step research method to understand your customer needs deeply. We then use this understanding to guide your company’s customer acquisition and retention.

3-step research method

Proven results and testimonials

Data-driven strategy

Services

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Support Tickets Reduction

Bring Joy To Your Frontline Team And Customers.

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Create Product Roadmap

Prioritize the right features and fixes on your roadmap.

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Content Pipeline

Scale your content to help customers discover you.

ABOUT
SPARK CREATIVE TECHNOLOGIES

Founded in 2022 by Harshal Patil, we work with B2B SaaS businesses to improve their customer acquisition and retention. We bring a decade of experience in tech, including experience at Twilio and Cisco in San Francisco and Ireland. Harshal worked at Twilio during its 10x growth, which enabled him to do many projects, including improving customer retention by reducing support tickets by 40%.

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Case Studies

Revamping Senergy’s Website And B2B GTM Strategy To Unlock 9x Sales Growth

Revamping Senergy’s Website And B2B GTM Strategy To Unlock 9x Sales Growth

SEO Research, Web UX Redesign, And 26% Faster Website For Security Systems’ Business Expansion

Designing For Success: Targeting 25% Improvement In User Retention For Chrome Extension

Designing For Success: Targeting 25% Improvement In User Retention For Chrome Extension

Customer And Competitive Insights Guide Feature Changes For $xM ARR Product

Driving Growth: How We Boosted Organic Traffic By 140% For Distill.io

Driving Growth: How We Boosted Organic Traffic By 140% For Distill.io

Content Strategy And SEO Success For B2C SaaS Freemium Product

Testimonials

Matt Stang

"Harshal was strategic, but flexible enough to change how he was developing our products, and prioritizes based on customer measures. He uses data in aggregate, along with qualitative measures, when making all his decisions."

Matt Stang

Principal CX manager | ex-Twilio

Ajit K

"First, analytics was crucial for our success. Harshal gathered and analyzed data to help us make informed decisions. Second, his communication was structured, which helped keep everyone on the same page and towards the same goals."

Ajit K

Founder and CEO | Distill

Jeff Foster

"The project he stepped into was loosely defined, where Harshal spent time evaluating the market and competitors before framing a hypothesis and building a comprehensive assessment/recommendation."

Jeff Foster

ex-Director, Product | Microsoft

Learnings and Tips

Freemium SaaS: Customizing The Digital Marketing Funnel

Freemium SaaS: Customizing The Digital Marketing Funnel

Evolution Of User Acquisition And Retention: Adapting Metrics And Strategies

Product Coaching To Align Team And Roadmap With OKRs

Product Coaching To Align Team And Roadmap With OKRs

Empower Your Product Team With Best Practices For Team Communication, Roadmap, And OKRs.

B2B Webinar Wisdom And Benchmarks

B2B Webinar Wisdom And Benchmarks

Research And Visuals Of Webinar Statistics For Registrations, Attendance, And Sales.

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